Shipping and returns
Shipping and Return Policy
This policy explains how Digital Dukaan handles shipping, delivery updates, return requests, damaged item reports, and refund-related support.
Quick answers
Shipping times depend on your location and courier processing.
Return requests should be made as early as possible after receiving the item.
For help, contact digitaldukaan@gmail.com or +92 342 4476070.
Policy details
Shipping information
We try to process orders as quickly as possible and share delivery details when available so customers can follow their shipment.
Shipping timelines may vary based on destination, courier workload, and order volume.
If any delivery update is needed, our support team can help you check the status using your order details.
Return request conditions
Return eligibility may depend on the item condition, the reason for return, and how soon the request is submitted after delivery.
Items should be kept in a reasonable condition and returned with relevant packaging when applicable.
Damaged, defective, or incorrect items
If you receive a damaged, defective, or incorrect item, please contact Digital Dukaan as soon as possible and share your order details along with a clear explanation of the issue.
This helps us review the request quickly and guide you on the next steps.
Refund guidance
If a return is approved, refund handling may vary based on the payment method, return verification, and order status.
Customers will be updated during the support process once a return request has been reviewed.
Need help?
For direct assistance, contact Digital Dukaan at digitaldukaan@gmail.com or call +92 342 4476070.